Leadership, Motivation and Accountability
Crossing from very senior technical staff to actual leader.
What the course is
A highly interactive two-day course on what makes a good leader, how to motivate other people, and how to create an environment of accountability that produces high performance. It examines the traits, characteristics and styles of successful managers and leaders that can genuinely be learned and practiced, and it is equally direct about why people in leadership positions fail. It then works through the communication tools and techniques that raise performance accountability, self-awareness, innovation and commitment through empowerment and ownership.
Maps to Achieving Results under the current framework (Operational Mindset, Innovation) and to Leading People (Accountability, Developing Others).
Before the first day
A self-paced version (LEAD9020SP, 12 hours) is available. This course is not currently on the GSA Schedule, so a contracting office ordering under FAR Subpart 8.4 should ask us about the open-market route or a closely equivalent scheduled course.
What you will be able to do afterwards
Learning outcomes, in the order the course builds them.
- Define and develop the characteristics of leadership, and the behaviors behind them
- Avoid the behaviors and actions that cause leaders to fail in leadership roles
- Set and articulate clear expectations through mission, vision, objectives and policies
- Distinguish management functions from leadership, and apply the right one to the situation
- Measure performance for individual and organizational results and accountability
- Delegate work and empower staff for growth and performance
- Motivate staff with the appropriate style and method for the person
- Create a culture of innovation, trust and teamwork
- Develop and grow staff competencies through coaching and feedback
What it covers
- The traits, characteristics and styles of successful managers and leaders, and which of them can be learned
- Why people in leadership positions fail, and the behaviors that cause it
- Setting and articulating clear expectations through mission, vision, objectives and policies
- How management functions differ from leadership, and when each is what the situation needs
- Matching leadership style to the situation, and adjusting when it stops working
- Measuring performance for individual and organizational accountability
- Delegating work and empowering staff for growth
- Motivating through constructive coaching, growth opportunities and appreciation
- Building a culture of innovation, trust and teamwork
Who should attend
High-potential and aspiring staff, managers and current leaders at all levels who are stepping up to the next level of organizational effectiveness. The principles apply universally to leading people and change in an accountable, innovative culture.
The stated audience is high-potential and aspiring staff, managers, and current leaders at all levels. As with the programs, the grade is guidance rather than a gate.
How to buy it
Buying it through a contract
This course is not currently on the GSA Schedule. It is still straightforward to buy: an SF-182 covers an individual seat, and for a class we quote a flat private-class rate. If your contracting office needs a scheduled line item, ask us and we will point you at the closest equivalent on 47QRAA24D004K.
We would rather tell you this up front than have a contracting officer find it at the end of the process.
Next open-enrollment dates
3 upcoming sessions, $1,049 per seat, fundable with an SF-182.
- Aug 20 to 21, 2026Live online
- Oct 19 to 20, 2026Live online
- Dec 10 to 11, 2026Live online
Need different dates, or the whole team at once? It also runs as a private class on dates you choose, at your location or live online. Call (202) 314-3580.
Interested in Leadership, Motivation and Accountability?
Tell us the headcount and roughly when you need it. We will come back with dates and a price against the GSA Schedule.